Tuesday, May 31

Charge

This was the term overused by Maya-Maya Nurture Spa's employees. Everytime we would inquire, their sentence would end with "may CHARGE po yan." The other part of me is saying, at least they inform their guests rather than availaing of the service then just to be suprised upon seeing their bill. But I think there's always a better way to say it or rather to communicate it to customers. They can place a menu of their services where prices are indicated, just like what you find in hotels. A laminated computer print out will do.

Most customers walk away or talk about their bad experience if service is not good. In my case, I blog about it :-) I won't mind paying for a high price in exchange for a quality service. That is the reason why i go out-of-town. I want to experience the value of my vacation :-)

Thursday, May 26

SMART..simply amazing

At exactly 3:30 this afternoon along South Expressway in Laguna, rain was heavy in northbound lane while southbound was dry. I would understand if in laguna it's raining while it's not in Alabang but this one, same place at the same time?...amazing!

Wednesday, May 18

Scary

Just looking at my work schedule for the next half of 2005 scares the hell out of me. More deliverables, more deadlines and a lot of programs to faciliate. I don't know but I've been doing these for the past 7 years of my career life yet I still feel the goose bumps and 'butterflies in my stomach' when that day comes. Let me analyze it....hmmm....oh, I now understand why....
1. It makes me unproductive-- 9 hours in the office and I'm spending all of it running a seminar or facilitating a workshop? What about my other desk work (and other personal stuff...hehehe)?
2. It's physically draining -- yep, try standing for 6 hours while wearing high-heeled shoes (Of course I want to look professional and smart while in front). And everytime i teach, I say to myself it should always be 'perfromance-level.' So just imagine the amount of energy I bring in just to energize my participants.
3. Mentally and emotionally challenging -- especialy if you have participants who I consider as 'intellectually challenged'


But of course there are a lot more advantages than the ones I wrote. Still, I'm thankful that I have a job that I like. Like is not the right term, but LOVE. Yes, I am in-love with my job and that for me says it all :-)